Outsourcing, technology and the global economy.
The world is a much smaller place than it was before the new millennium rolled around a little less than twenty years ago. The cliché “the world is a smaller place” may never have been more relevant than now. With technological growth came the shrinking of distance and an abundance of bright, young, ambitious candidates from all over the world, eager and willing to put their skills to work for your business. Our children are not competing with the kid next door anymore. Our children are now part of a global economy and are competing with children from all over the world for the jobs of the future – and geography is no longer a boundary. Simply put, technology has effectively removed distance as an obstacle to business and dictated the course of our global economic future.
Technology is the reason a person in Manhattan can maintain a tech-team in Bangalore, support a sales professional in Dubai and open and remotely manage a satellite office in Hong Kong. And as technology has grown so has an army of tech-savvy young professionals from all over the world. Technology allows these experts from all walks of life to complete your projects, sell your products and provide customer service for your clients, in a lot of cases without even having to leave their homes. And as outsourcing to this new breed of employee helps you build your business with low overhead and an abundant source of skilled labor, it also helps you augment your brand. Having parts of your staff outsourced throughout the world increases your business’s exposure in those markets and opens the door for true global networking. This new way of doing business not only allows your business to flourish but fuels the global economy that in-turn allows more potential clients to succeed and require your business’s services. Kind of like the “trade winds” of the old sailing days, outsourcing is one of the ways that commerce, ideas and technology flow throughout the world today.
If any industry can appreciate and understand the power of outsourcing, coworking spaces are at the top of the list. After all, what is a coworking space if not a one stop shop for running a business. Entrepreneurs from every type of industry count on coworking spaces every day so they can outsource their business needs. Need secretarial work? Don’t hire a full-time person, outsource it to your coworking space. Need your calls screened, but a private receptionist isn’t part of your budget? Outsource your call answering to your coworking space. The moment an entrepreneur signs an agreement with your coworking space, they are potentially outsourcing every aspect of their business from phone answering to their first sip of coffee in the morning to you. And entrepreneurs outsource to your coworking space because that’s what your business does best. Your business allows entrepreneurs to lower their overhead by outsourcing their business needs to your team – the people who provide the best service for the most competitive cost.
And what happens when the outsourcing company outsources? It gets even better. Even within our own industry, shared spaces are outsourcing tasks to other coworking and shared space organizations. What better way for a business that relies on other businesses to outsource to them to reduce overhead, increase productivity and make more services available to their clientele than to utilize outsourcing themselves? Use Davinci Virtual Office Solutions as an example. Among the other services they offer, Davinci is a world leader in virtual reception services and will be happy to have you outsource your call traffic to their call center in Utah for screening and answering. Davinci has already invested in a state of the art call center, has already trained well educated reception staff in highly specialized call handling and can even offer live chat to visitors to your website. Why do other shared spaces outsource to Davinci? Because like you, Davinci is very good at what they do. Because they can eliminate your coworking space’s need for a full-time receptionist and provide world class call answering / screening on a client by client basis. Entrepreneurs seek out your business to reduce overhead and increase productivity. Davinci Live Receptionist Services is just one example of how outsourcing portions of your coworking space’s workload can reduce your space’s overhead and increase your business’s productivity and profitability.
Regardless of if you outsource some of your business needs or all of them, there are clear and proven advantages to this strategy. Evo Technologies, for example, is proud to be a completely outsourced company and is proof that this is a successful and profitable business model. With customers on six continents and in over one hundred countries, we have successfully utilized outsourcing to become the industry leader within our field. Without outsourcing, our organization would not be able to sell, install and support software on a worldwide scale and maintain our incredibly high customer satisfaction rate. The world is teaming with smart, enthusiastic, young professionals and thanks to technology, they no longer have to be local to help power your business. Not only do we enjoy the benefits of outsourcing described in this blog, but outsourcing has also broadened our cultural horizons as well. In addition to being a nearly zero overhead company, one of the most unexpected but definitely apricated benefits of sailing the global trade winds of outsourcing is the people we work with. The best way to encapsulate our own philosophy on outsourcing is simple “people, cultures and ideas from around the world, tethered together through technology to create best in class products and services that help fuel a global economy”.