Our best phone answering service

Hassle-Free Communications for Multi-Location Workplaces with Evo Voice

Use Twilio like a PBX. Manage multiple locations all from the same dashboard. Simplify your organizations telecoms.

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Some of the organizations powered by HostedSuite:

Implement Twilio without code

Discounted enterprise pricing (DiD 42c each)

Dedicated system design team

Maximum control, minimum hassle

What are the communication problems unique to the workspace industry?

    Flexible workspaces have unique concerns that can be difficult to facilitate with traditional phone systems. Multiple locations with front desks, many different tenant companies, and centralized admin teams require complex programming to set up and maintain using traditional mainstream phone systems.

    Also, reporting and managing the different levels of external invoicing and internal cost tracking is not well suited to mainstream systems and requires a lot of intervention to get working inside the workspace business model.

    How does Evo Voice solve these problems?

      Evo Voice is explicitly designed for setting up and managing communications in a multi-location workspace business model. As such, it has all the levels of reporting, billing, and configurations that you need to succeed in the workspace industry.

      Evo Voice is a no-code web-based tool that sits on top of the Twilio network and not only extends Twilio’s functionality but makes Twilio call flows much easier to implement.

      What is Twilio?

        Twilio is a highly stable and advanced VOIP communications platform used by many of the largest enterprises and organizations in the world such as WhatsApp, Facebook, Airbnb, Lyft, Twitch, and many more.

        It allows for much more flexible configurations than traditional phone systems and removes the need for the maintenance of hardware infrastructure.

        How does Evo Voice make Twilio implementations easier?

          To use Twilio you need to write code in “serverless functions” to customize behavior to your own communication needs. Evo Voice includes over 80 pre-built drag-and-drop nodes that replace the need for writing code.

          In addition to providing a no-code layer for Twilio, we add several additional non-Twilio nodes that make it easier to integrate and run your workspace.

          24/7 Support

            Our network is available in over 150 countries world-wide. No matter what time-zone you are in, you can be assured of access to our world class support.

            24 hours a day, 365 days a year our team of trained technicians and engineers are waiting to support your needs.

            Multi-location System Design

              Even with our easy-to-use no-code tools, designing a large system can be daunting. That’s why we will partner you with your own Evo engineer that will take your requirements and convert them for you into call flows.

              Once a call flow is made you can edit it yourself or use it as a template for new flows. If you don’t want to manage call flow logic in-house then simply let our team handle all the technical work and just supply your ongoing requirements as needed.

              EVO Voice key features includes

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              Get the right call to the right person quicker
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              Have unlimited sets of business hours and cross-center forwarding rules
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              Generate client cost reports
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              Communicate cross channels (SMS, Facebook, Slack, Web Chat)
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              Reduce workload from manual transfers
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              Reduce maintenance costs
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              Create efficient call queues
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              Eliminate infrastructure maintenance costs
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              Route calls
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              Simple DiD provisioning
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              Conference with up to 250 participants
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              Record calls
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              Transcribe speech to text
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              Make calls with browser, app or device
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              Create advanced call reports
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              SMS & web chat
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              Advanced security
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              Spam caller prevention

              EVO Voice

              All of the above can be achieved without writing a single line of code and operate across multiple locations seamlessly.

              Here’s what people are saying about us

              'I have been working with Evo Technologies for over 12 years. My first project as I joined Davinci was to convert our old ailing agent console over to Contact. It was then that I established a great working relationship with both Patrick and Alex at Evo. Our use of Contact has changed over the years, but by look and feel, it is the same as it was day one. The support team at Evo is always quick to respond to email or phone and address any question or needs we have. Anyone looking to contract services with Evo Technologies will not be disappointed, I highly recommend them every time '
              Martin Senn
              COO, Co-Founder
              Davinci Virtual, LLC
              'Global Prime Office Network has implemented Evo's Contact software in all of our locations. Switching to Evo was extremely easy and the customer support was exceptional throughout the transition. This up to date software is a very cost effective solution for any office business center. It is evident that the Evo Technologies reception solution was developed by people who understand the needs of our industry. The integrated features enable us to provide additional services to our clients therefore generating more revenue. It has increased our front desk efficiency and is so user friendly that anyone can use it and their service is exceptional!'
              Isabel Garcia
              General Manager
              HQ Global/Prime Office Centre Ville Montreal
              'Our migration to the Evo platform could not have been more seamless. With their weekend support we were able to move our eight locations to Evo with zero downtime. Monday came and went without a single support call. This is a testement to the stability and ease of use of the Evo Console. Making this move has made my job much easier'
              Scott Lewis
              Technology Director
              Office Evolution
              'The entire staff at Evo Technologies has been a pleasure to work with. They have supported our company through the entire process and getting in touch with them is very simple. They take our feedback and implement simple improvements which is so has been important to us.'
              Steven Feezor
              Manager
              ExecuBusiness Centers
              'I have been using Evo Technologies for over ten years. The support I have received has always been fast, efficient and crucial for our success. I can truly say, with out the support we have received form the EVO team we would not be successful. In all our years in business we have not had a better vendor. You are the gold standard. You guys make our life easier.'
              Jeffrey Doyle
              President
              Smiledog 'Your Receptionist'
              'When it comes to a flexible, feature-rich call answering solution, Evo Technologies sets the standard. I have never worked with a company that listens and adapts to the needs of their clients as quickly as Evo Technologies does. Their product is exceptional and their service is outstanding. I wish all my vendors were as accommodating and dependable as Evo Technologies.'
              Scott A. Beauchamp
              President IT
              Office Suites PLUS
              'Meridian Business Centers has implemented EVO in several of our centers. We are extremely pleased with EVO Technologies. This technology plays a major part in training our staff and serving our clients more efficiently. I have received exceptional service and technical support.'
              Judy Hall
              East Client Relations Manager
              Meridian Business Centers
              'EVO ROCKS!'
              Angie O’Grady
              President & COO
              Preferred Offices
              'As a new user, I must say with the prompt, effective and efficient service, I have so far experienced, I would definitely highly recommend your company to new and old clients. Thanks to all your staff and the fantastic service. All the best.!'
              Pat Fernandez
              Centre Manager
              Interactive Offices Worldwide
              'Evo Technologies has been most responsive to our needs. In this age with multiple vendors on a telecom project, EVO stands out with their level of professionalism, adaptability, and the ability to get back to you promptly.'
              Christina Frankola
              General Manager
              Virtual Offices of Las Vegas
              'Thanks for getting us up and running with Contact! My staff and I (and most importantly, my tenants!) have been extremely pleased with the product. It's enabled us to execute calls quicker and more efficiently, train new receptionists faster, and communicate with our tenants better. We've even added additional revenue streams such as tiered pricing for call screening vs. blind transfer, tracking calls answered, and voicemail to e-mail messaging. With the additional revenues, we've more than covered the subscription cost. Thanks again for a great package''
              Dave Taylor
              Your Office USA
              'My experience with the products and services provided by Evo Technologies has been nothing but positive. I have worked with multiple organizations that have made the Evo Technologies reception solution their corporate standard and could not recommend any other application more highly.'
              Jessica Gimmiz
              The Suites at Surrey Ranch
              'We are in the business of helping our clients 'Work Happy' so they can Achieve More… EVO Technologies supports our efforts with its user-friendly, multi-functional system. We can answer more client calls, capture and input important client data, manage conference room reservations, track miscellaneous revenue charges and even create reports that enable us to see the big picture - helping us manage our business more effectively. And, ultimately, this allows us the ability to service our clients better.'
              Juliette Colon
              General Manager
              Synergy Workplaces
              'The benefits of being an EVO Technologies client are multiple; to have responsive and productive staff who support our telecommunications needs quickly and efficiently in a cost effective manner; to have quick and immediate access to their support staff provides convenience and flexibility to our employees; to be able to project a prestigious and professional image to clients; and many more. I would not hesitate to recommend EVO Technologies to anyone in the market for a telecommunications answering and administrative system.'
              Dick Ranker
              Director of Sales and Marketing
              Interactive Offices Worldwide

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