Our #1 workspace management software

HostedSuite, the #1 Workspace Management Software & Operator Console

See for yourself why the world's most successful virtual receptionist teams use HostedSuite

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Some of the organizations powered by HostedSuite:

Increase revenue

Our operator console makes it easier to bill more. Track forms, calls, emails, and transfers automatically. All charges are added to your client's invoice based on flexible pricing rules.

Improve efficiency

Detailed call handling instructions, compiled data, directory search, color-coded states, and call tagging all make your operators more efficient. Make your operator's job easier with HostredSuite.

24/7 Support

Our operator console makes it easier to bill more. Track forms, calls, emails, and transfers automatically. All charges are added to your client's invoice based on flexible pricing rules.

Maximum control, minimum hassle

Multi-tenant Operator Console

  • Answer telephone calls and SMS on behalf of a wide range of tenants. Configure per company, department or a client.
  • Individual call answering instructions, forms, calendars and greetings allow agents to quickly adapt to how the call should be processed without having to think about it.

Automatic Charge Tracking & Reporting

  • Automatically track charges per call, per minute, or per message. Set call allowances with client alerts. Define pricing rules per client and have them automatically added to the client’s invoice.
  • Define charges for any service or product with free-form service management & billing.

Make Operators More Efficient

  • Working with our operator teams over the last 20 years, we have streamlined the process of taking calls on behalf of multiple companies and departments.
  • Color coded call states and call tags/notes allow agents to navigate busy queues quickly.
  • Detailed call handling information customizable to each client makes the entire call seamless.

Meeting Room Management

  • Handle bookings for multiple organizations meeting rooms. Associate charges and sync with third-party meeting room databases.
  • Allow users to book time themselves and have charges automatically added to their invoice.
  • Book directly through the active call, web portal, or API.

Client Web Portal

  • Allow clients/members to log into a web portal with your own company branding and design. From there they can sign up for services, book meeting rooms, see reports, and download invoices.
  • Save work by making your workspace self-service.

24/7 Support

  • Our network is available in over 150 countries world-wide. No matter what time-zone you are in, you can be assured of access to our world class support.
  • 24 hours a day, 365 days a year our team of trained technicians and engineers are waiting to support your needs.

HostedSuite key features includes

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Call Answering Console
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All Common PBX & SIP Supported
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Screen pop
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Call Transfer
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Multi Line Management
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Active Call Tagging
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Call Handling Prompts
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Custom Forms
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Cloud Based or On-Prem
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Workspace CRM
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Calendars
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Service Management
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Meeting Room Management
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Lead Management
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Multi-Level Client Portal
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User Security & Permissions
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Support Ticket Management
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Team Management
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Fully Multi-Tenant
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Audit Trails

HostedSuite

The #1 Workspace Management Software & Operator Console
  • FREE PBX/CRM Integration
  • FREE Migration
  • FREE Group Training Sessions (x3)
HostedSuite Integrations

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